Please allow 3-7  business days from day order is placed for items to leave warehouse plus shipping time. You will receive an email notification once your order ships.

PLEASE CHECK YOUR TRACKING NUMBER FOR ANY UPDATES ON YOUR ORDER

The shipping courier WILL return any packages that have not been searched for after 5 days ( Policy of the courier) and a refund of the cost of the products minus the shipping fees will be done automatically to your account.

In case you would still like to enjoy your order, the company is not responsible for the cost of the second shipment.

We ship from BELGIUM

Shipping in Belgium is covered by DPD 

For all other countries, both European & International, shipping is covered by DPD. 

Transporting goods across international borders, shipments are subject to duties and taxes as determined by customs in the destination country.

* This means you may have to pay customs duties and taxes for the shipment.

The company is not responsible for any customs you might have to pay for your order.

---CUSTOMS AND SHIPPING ARE TWO DIFFERENT THINGS---

Customs may occur for:

1.Countries outside of the European Union

2.Countries inside the European Union BUT

excluded from the customs territory of the EU :

Northern Cyprus
The Åland Islands
overseas departments Guadeloupe, French Guyana, Martinique, Reunion, Mayotte
other overseas departments and territories: Saint Pierre-et-Miquelon, New Caledonia, Wallis and Futuna, French Polynesia, the French territories in Australia and Antarctica
Heligoland and Büsingen
Mount Athos
Livigno and Campione d'Italia
the Italian waters of Lake Lugano
the Canary Islands
Ceuta and Melilla
Gibraltar
United Kingdom